7-Day Exchange Window
Size or style exchanges accepted within 7 days from the delivery date, subject to stock.
Customer Care
Shipping & Exchanges
Fast nationwide delivery with hassle-free exchanges
Delivery
Shipping
We deliver across Pakistan via trusted courier partners. Orders are dispatched within 24 hours of confirmation. Shipping is a flat Rs. 250 for all cities, with free shipping on orders above Rs. 2,999.
Free shipping above Rs. 2,999
Standard shipping Rs. 250
3–5 business days
Tracking via SMS
Peace of Mind
Exchanges
We want you to love your AUREL® purchase. If the fit or size isn't right, we offer a hassle-free exchange — we do not offer cash refunds.
Original Condition
Items must be unworn with original tags attached.
Easy Initiation
Contact us at info@aurelclothing.com or WhatsApp 03077852657 to start an exchange.
Exchange Only — No Cash Refund
Approved requests are fulfilled with a size/style exchange. Cash or bank refunds are not offered.
Need Help?
We're Here for You
Questions about delivery or exchanges? Our customer care team is ready to assist.
Contact Support